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X-Ray Support

X-Ray Support

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Radiography support – in conjunction with Examion

Burton’s are committed to ensuring that you receive the maximum benefit from your investment in Digital Radiography.  Our dedicated support team strives to provide the highest level of support, irrespective of your chosen support package.

Examion, our supplier, are proud to be an official Diamond Partner with DRTech, who provide the flat panel detectors in our DR solutions.

Examion Digital Radiography system support

Software:       Examion AQS is a fully featured PACS application. Our software support package provides you with:

  • Telephone support from our trained imaging team, to fix problems
  • Assistance with advanced software functionality and configuration
  • Remote access to fix more complex problems if they arise. Requires a high-speed internet connection to the imaging computer
  • Advanced level remote access support from Examion staff if required
  • Examion AQS software updates. These typically include new features, and bug fixes 

 

Hardware:      Protect your investment with one of our range of hardware support packages

Select from an annual preventative maintenance inspection, right up to a fully inclusive extended parts and labour warranty, for complete peace of mind.

If a breakdown occurs, our trained engineers will diagnose the problem, and repair onsite when possible. In the event that it cannot be repaired immediately, we have loan units available to minimise your downtime.

X-ray Generator Annual Inspection

We can carry out the annual safety inspection of your x-ray generator as required under Health and Safety regulations.